Riverside Pizza & Pub

Reviews about Riverside Pizza & Pub

• 4 / 5

  By Mark Sadler
  Best pizza in the Fox Valley! Solid beer selection, and the staff are awesome!
  April 04, 2017
• 2 / 5

  By Mike Gerbitz
  The food was good but we had lots of problems with the service tonight. My family & I walked in around 6:30pm to find that it was "seat yourself", they needed a host/hostess to handle the amount of people in the restaurant. We found a dirty table upstairs which the busboy quickly cleared for us. Side note: the busboy was the only one we saw who was hustling and working hard, all while having a smile on his face. Our waitress was friendly but couldn't seem to get us the place settings we needed, took a long time with drinks, etc. We ordered a pizza for three of us and a hamburger for our son who has a dairy allergy. Our pizza came out first, followed by a 15-20 minute wait for my son's burger. Our waitress apologized and said she'd talk to the manager about taking something off the bill. After my son finished (the rest of us had finished our dinner 10-15 minutes earlier) our waitress brought us the check for the entire meal with no discount or compensation. I asked her if her manager had declined to make any changes to the bill, to which she replied "oh, would you still like me to talk to him?" The manager came over to talk to us and said he'd only take off half the price of the burger since my son had eaten it. I explained that he waited almost 20 minutes while the rest of us had our pizza. He placed blame on the kitchen staff and said he'd talk to them. I also raised the issue of our waitress not staying on top of things and the fact that she didn't talk to him about the burger before bringing us our bill. He replied that he would talk to her as well. Needless to say we won't be going back, which is sad because the pizza was good and it's close to home.
  July 14, 2016